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Short stays inside the condominium

From the invite to the gate, without a group chat

Guests check themselves in from their phone, with no account to create. The gatehouse gets the day’s list and clears each arrival by QR code. Everything that happened stays on the record.

Accounts are created by the condominium’s management.

APEX EN

Your entry code

ABC-1234

Valid until Sunday, May 24, 11:00 AM

Cleared for entry

Check-in

May 21, 3:00 PM

Check-out

May 24, 11:00 AM

Ana Laura Ferreira Unit 101 · entry logged 3:12 PM

Right now the information is scattered

The booking sits in an inbox, the guest’s details in a chat thread, the authorisation in the building’s group and the arrival in a notebook at the gate. When someone asks who came in on Thursday, nobody can say.

How it works

Four steps, from the owner to the gate.

  1. 01

    The booking goes in

    The owner registers the stay: the unit, the dates and who the main guest is. That is the only time anyone types anything.

  2. 02

    The guest gets a link

    They fill in name, ID document and date of birth on their phone, in their own language. No account, no password, no app to install.

  3. 03

    Entry is authorised

    The QR code is valid for the length of the stay, in the condominium’s time zone. It can be resent, reissued or revoked at any moment.

  4. 04

    The gatehouse clears it

    The doorkeeper scans the code, checks the person in front of them and logs the entry. If the guest’s phone fails, there is a manual check.

Everyone sees what they need

One flow, four readings of it — because the person at the gate does not need what the building manager needs.

Your foreign guest can read the screen

The guest portal speaks Portuguese, English, Spanish, French and Italian — including what the building manager wrote about the condominium. Dates and times follow the language: read it in English and you get 3:00 PM, read it in Portuguese and you get 15:00.

Português · English · Español · Français · Italiano

Português

Entrada

quinta-feira, 21 de maio, 15:00

Estadia

3 noites

English

Check-in

Thursday, May 21, 3:00 PM

Stay

3 nights

Secure by design, not by promise

Frequently asked questions

Do guests have to create an account or install an app?

No. They get a link with an expiry date, fill in their details in the phone’s browser and that is it. There is no password for them to forget and no app taking up space on their phone.

Does the gatehouse need a computer?

No. The gatehouse was designed for a phone: the day’s panel, the QR scan and the entry log all work on a small screen, with large buttons.

Do the QR codes expire?

They do. Each one is valid for the window of its stay, calculated in the condominium’s time zone, and the expiry is spelled out next to the code. The host can resend it, reissue it or revoke it at any time.

What if a guest turns up without the code?

The gatehouse can search by name, unit or ID document and clear the guest manually, which is also recorded. The doorkeeper can ask the host to resend the code — issuing credentials is always the host’s call.

Is this only for short stays?

Short-stay hosting is the first stage, end to end. Maintenance, assets and work orders are the next one, and the system was designed with them in mind.

Ready to get short stays out of the group chat?

If your condominium already uses APEX, sign in with the account its management created for you.

Sign in